Kepala Pusat Pelayanan Publik Nasional

Join the Pemerintah Provinsi Kepulauan Bangka Belitung as the Kepala Pusat Pelayanan Publik Nasional and lead the transformation of public service delivery in Bangka Belitung. This is a unique opportunity to drive innovation, enhance citizen engagement, and ensure efficient service delivery. In this role, you will oversee the day-to-day operations of the public service center, manage a team of dedicated professionals, and implement strategies to improve public service quality. Located in the vibrant city of Pangkalpinang, you will be at the heart of the province's administrative and service delivery operations.

As the Kepala Pusat Pelayanan Publik Nasional, you will be responsible for leading the development and implementation of public service initiatives that meet the needs of the community. You will work closely with various government agencies, private sector partners, and community leaders to ensure that public services are accessible, efficient, and responsive. With a salary range of Rp 12,000,000 - Rp 18,000,000 per bulan, this position offers a competitive package and the chance to make a significant impact on the lives of the people in Bangka Belitung.

📋 Tanggung Jawab Pekerjaan

• Oversee the daily operations of the public service center, ensuring efficient and effective service delivery.
• Manage a team of professionals, providing guidance and support to enhance their performance and development.
• Develop and implement strategies to improve public service quality and citizen engagement.
• Coordinate with various government agencies, private sector partners, and community leaders to ensure seamless service delivery.
• Monitor and evaluate the performance of public services, identifying areas for improvement and implementing corrective actions.
• Represent the province in national and international public service forums, promoting best practices and innovations.
• Ensure compliance with all relevant laws, regulations, and policies governing public service delivery.
• Maintain a high level of confidentiality and integrity in all aspects of the role.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Public Administration, Political Science, or a related field.
• Minimum of 10 years of experience in public service management, preferably in a provincial government setting.
• Proven track record of successfully leading and managing teams in a public service environment.
• Strong understanding of public service delivery systems and citizen engagement strategies.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with stakeholders.
• Proficiency in using public service management software and tools.
• Certification in public service management or a related field is a plus.
• Fluency in both written and spoken Indonesian is required.

🛠️ Keahlian

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